The Victorian Health Complaints Commissioner (the Commissioner) can now issue general health warnings and ban unregistered service providers from treating patients, even before a complaint investigation is completed, if the…
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New powers used by Health Complaints Commissioner to stop unregistered service providers making false claims
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Cyber Security, Data Protection & Privacy
As the digital landscape evolves, the cyber security landscape is becoming increasingly complex. Mitigating potential threats and risks and ensuring adequate privacy processes and cybersecurity measures are in place, are…
Victoria Health Services: Are you prepared for the Statutory Duty of Candour?
…Victorian Health services with the principles of open disclosure. The SDC builds on the principles of open disclosure as set out by the Australian Open Disclosure Framework, currently used by…
A case scenario on death certificates – who can sign them and when?
…the cause of death, such that he or she could be ‘comfortably satisfied’ as to cause of death for the purposes of completing the MCCD. For completeness, although the death…
How to avoid copyright infringement
…only copy less than 10% of the work? Depending on the circumstances, unless you have copied the work for research and study purposes, copyright infringement can occur even if you…
What happens to healthcare complaints in Western Australia?
…2020, the NDIS Quality and Safeguards Commission will be responsible for dealing with complaints about complaints about service providers under the NDIS in WA accessed at https://www.hadsco.wa.gov.au/complaints/disability.cfm#about [6] Ibid [7]…
Medical Board reforms for older medical practitioners and those the subject of multiple complaints
…complaints made and complaints substantiated. The new framework is directed towards complaints that are substantiated and may pose a risk to patient safety; As at March 2017, there were 5,596…
Online pharmacy retailer pays $32,400 for misleading product pricing
Late last year, the Australian Competition and Consumer Commission (ACCC) issued three infringement notices to an online pharmacy retailer totalling $32,400 for representing to consumers that there were savings on…
Do your staff members understand their obligations regarding the handling and storage of personal information?
A recent decision of the Australian Information and Privacy Commissioner, Commissioner Falk, highlights the importance of staff training on the collection and storage of personal information and the need to…
New office aims to improve johnson v triple c process in Queensland
Queensland’s new independent health complaints agency, the Office of the Health Ombudsman (OHO), commenced operation on 1 July this year. Replacing the Health Quality and Complaints Commission (HQCC), all health…