…2020, the NDIS Quality and Safeguards Commission will be responsible for dealing with complaints about complaints about service providers under the NDIS in WA accessed at https://www.hadsco.wa.gov.au/complaints/disability.cfm#about [6] Ibid [7]…
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What happens to healthcare complaints in Western Australia?
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Missing faxed scan result triggers the Coroners Court to call for robust standards regarding the communication of radiology results
…clear need for robust Standards regarding the communication of radiological examination results and if there was any further need for convincing, Her Honour highlighted that as at 2012, communication failures…
Federal Court of Australia confirms Professional Services Review (PSR) has the power to order part repayments
Professional Services Review (PSR) is a Commonwealth Agency whose objective is to protect the integrity of the Commonwealth Medicare benefits, dental benefits and pharmaceutical benefits programs and, in doing so,…
Selling your dental practice: legal tips for maximising your outcomes
…lease. The vendor may need to produce: a copy of the development approval for the premises, and other documents such as a list of equipment being sold a copy of…
Recent Applications in personal injuries claims impacted by COVID-19
…loaders were to be tested, where they would be tested, the circumstances under which they would be tested and by whom they would be tested. It was also unknown what…
What can a recent case tell us about proceedings and the “Policy Defence” in the ACT?
…Plaintiff alleged an alternative case, being that even if: it was not appropriate for a laparoscopy to be undertaken; and/or the ectopic pregnancy was not apparent on the laparoscopy the…
New powers used by Health Complaints Commissioner to stop unregistered service providers making false claims
The Victorian Health Complaints Commissioner (the Commissioner) can now issue general health warnings and ban unregistered service providers from treating patients, even before a complaint investigation is completed, if the…
Res ipsa loquitor is an inferential reasoning process available to both insurers and claimants
…claimant’s negligence. An inference, or lack thereof, may only be drawn upon consideration of all available and reliable evidence. Background Wendy Richards suffered injuries in a motor vehicle accident in…
Extended powers of HCC include investigating complaints incidental to the provision of health services
…a complaint to the Health Complaints Commissioner (HCC) about BG. She complained she felt BG had used his position as a myotherapist to entice her to meet him for inappropriate…
“Check, Correct, Change” guidance published by AHPRA a welcome resource for practitioners seeking clarity in advertising regulation
…(c) uses testimonials or purported testimonials about the service or business, or (d) creates an unreasonable expectation of beneficial treatment, or (e) directly or indirectly encourages the indiscriminate or unnecessary…